HELP! After 6 months of collecting the relevant information on my NI contributions in Spain, Gibraltar and U.K. I was, last July granted the over 52 yrs long term benefit after my spanish unemployment benefit ran out. I began recieving it in January of 2011, paid monthly into my bank account. I had to still "sign" at the INEM office every three months, which I have done so, religiously.
I have a Aptd. (post office box) and recieved notication that a registered letter had arrived for me, but when I took it too the counter they informed me it had been returned to sender as I had not been there for 15 days to collect mail. They could not tell me who or where it was from and said there was no way of finding out.
I signed on on 13th July, the registered letter notification showed 14th July, 2011. I was then ill and did not collect my post until October 2011. I do not recieve bank statements as I was "on line" - but no longer as I had to sell my computer.
I signed on again in October and on January 12th this year. I had telephoned my bank and they informed me that no payments had been received from INEM since July 2011. I went to the INEM (appointment) and asked them, they informed me because I had not replied to the registered letter and come in to sign a piece of paper to inform them that my circumstances had not changed, I would loose all the money from July until February!
I argued my case, they could see I did not recieve the letter, and I filled in a Reclamacion Previa to try and recoup the money. The woman told me very little chance!
As this subsidy is based on my NI contributions, and I did not recieve the registered letter could anybody PLEASE advise me how I can take this further.... they KNOW my circumstances have not changed as I have been signing on faithfully every three months, and I believe they are just (as with many) trying to hold back any money they can.
Thank you very, very much