Businesses that offer poor standards of customer service are regularly outed on the various expat forums that there are out there - But what about those that offer good service ? Here's your chance to sing somebodies praises or ask for recommendations
My local ITV station definitely gets the thumbs up from me. Despite my not speaking better than average Spanish, and turning up for my appointment at the wrong time and without a clue what to do, they found me a new slot and patiently explained the whole process to me. Easy as pie !
Maybe you just caught them at a quiet period, or on a good day ? - Then again, to be fair I haven't heard of anyone having a particularly traumatic time when ITV'ing their car.
I can't say that I have ever had a particularly bad experience with getting an ITV done, but I wouldn't put them down as being providers of good service either !
I take both your points about the standard of service varying - my ITV was done at Ondara, Costa Blanca North. Just giving credit where I believe it is due !
MrGrumpy wrote:I can't say that I have ever had a particularly bad experience with getting an ITV done, but I wouldn't put them down as being providers of good service either !
I suppose that you could argue that by Spanish standards "Not recieving BAD service" is actually GOOD service ...?