Blogs and advice from Industry leading Specialists
Valuable Opinions, Comments & Gossip
Financial related News & Articles relating to Spain
Latest News, Stories
& Hot Topics
Various Tools & Widgets to help with your financial needs
Tools & Widgets to
help with finances
Polls, Surveys and Opinions featured throughout Tumbit
Featured Polls, Surveys & Stats
Discussions, Advice & Topical Chat
Discussions, Advice & Topical Chat

Vodafone Spain to charge for more call centre services

Source: Telecompaper - Mon 19th Jun 2017
Vodafone Spain to charge for more call centre services

Vodafone Spain is to expand the list of services for which it charges EUR 2.50 if customers wish to speak by to a call centre agent by phone, reports website Xataka Movil.

The operator first introduced the charge for certain basic services such as PIN and PUK consultation back in February, but starting 21 June customers calling the number 22123 will be charged for voice and data consumption information, call barring requests, SMS Premium restrictions and voice mail management.

The aim is to relieve the pressure on call centres and encourage customers to use the Mi Vodafone app available in desktop, Android and iOS versions ~ where the same services can be requested for free.

The call centre agents are obliged to inform customers of the applicable cost before they provide the information and let them know that the same service can be received free of charge via the app.

Recommended Reading :

* Price hikes expected after EU roaming charges scrapped

* Vodafone Spain service revenues up for 1st time since 2008

Comment on this Story

Be the first to comment on this Story !!

Related Partners

Recommended Items

Related Articles

Related Blogs

When shopping for bodyjewelrytips, never buy anything that has nickel. The best type of material is the steel, titanium, wood, anodized gold or gold. Most nickel products will rust and may infect your ear. If you have pierced the naval or eye, you do not need to worry, as that is the most versatile part of the body. You can wear rings, straight, curved or fancy and captive beads. There are many leading body piercing jewelry that offer some of the biggest collection at very affordable price. In regard to shopping, always go to a wholesale shape as that is the sure place of getting any type of body piercing jewelry. The only thing that you need to be careful about is the material used to make the jewelry. There are instances when body piercing might go wrong and the result is an infection. In order to avoid this, make sure that the person doing the piercing is qualified to do so. After piercing is done Bodys piercing trends, you should keep the area sterilized and clean. Use warm water to wipe dirt. Never use spirits as they will corrode the area resulting to a wound which might cause an infection.