Mr Grumpy

Subscribe to my blog

By Mr Grumpy - Fri 18th Nov 2011

 

If there was one thing that would set aside a Brit from a Spaniard more than anything else it would probably be their attitude to queuing.

Whether a Brit examining the etiquette of queuing in Spain, or - worse still - a Brit berating a foreigner´s lack of understanding of queuing etiquette in the UK one thing is clear : Queuing etiquette is - or lack of it - is quite possibly the one thing that will drive a mild mannered granny into in a raving psychotic.

I was having a conversation on this subject with my intercambio language exchange partner the other day : What exactly is the etiquette with regards to queuing in Spain, and ditto with the UK ?

Juanjo explained to me that there wasn´t any etiquette when it came to queuing in general in Spain. In smaller Towns and Villages it may be considered polite to let the elder generation go first in certain circumstance, however, in shops it was usual practice to simply ask "¿ Quien es la Ultima ?" (Apologies if my Spanish isn´t perfect, but at least I managed the second upside' down question mark thing) - which basically means " Who is last [in the queue] ? " (Just the one question mark this time).

It seem that this is time honoured tradition that has served generations of Spaniards perfectly well for generations, ensuring that the last person to enter a shop knows who the customer to be served in front of them is. That way everybody knows there place and is free to wander off or chat with friends etc...

The system only becomes problematic when in wanders clueless Guiri and either jumps his place, or fails to inform the person entering the shop behind him, where his place in the queuing system is.

As far as said Guiri is concerned, the fact that there is not a linear column of people stretching neatly away from the counter, means that there is in fact no queue.

And because said Guiri is both unaware of the existence of the etiquette he alone is responsible for the total collapse of law and order in the local Panaderia, and quite often leaves the shop frustrated at the "bunfight" that he has just caused (see what I did ? that Grammar school education wasn´t for nothing ...) and convinced that the very concept of queuing in Spain does not exist.

Juanjo conceded that as far as getting served in a bar, restaurant or market stall was concerned then queuing, as us Brits would know it, didn´t exist, and he just laughed when I asked about the etiquette of queuing for public transport.

(Have you ever wondered why you never see bus loads of Spaniards at Alton Towers ?)

On the subject of Public transport, Juanjo told me he was almost lynched once whilst on a business trip to the UK when he saw his bus approaching whilst walking with colleagues towards the Bus stop. Worried that the Bus wasn´t going to hang about longer than was necessary to let the passengers get off he sprinted down the pavement and leapt onto the Bus - seemingly ignoring the column of passengers waiting in the rain. His British colleagues did the decent thing and let him do so, casually joining the end of the queue, and letting each of the passengers shoot him their best icy glare in turn whilst waiting their turn in the queue.

I explained that I wouldn´t have been at all surprised to hear that there would have been queues of British women waiting quietly in a queue to take their place for a lifeboat on the deck of the Titanic.

Even when waiting in the Casualty department of A&E you still see some people at the triage station smiling sheepishly as the duty nurse decides that the 9" nail that they have embedded through their eyeball warrants them jumping further along the queue than the guy who just stubbed his toe.

It´s a disease we Brits are born with and will more than likely never be cured.