Cheryl Summers

In House Sales Manageress

Telitec Communications

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By Cheryl Summers - Sun 17th Oct 2010

 

Tumbit Approved Partner

Many of our clients chose to speak with us for a number of different reasons : Some because they prefer to speak with a telecoms provider that speaks their own language; and some because they have heard that they do not need to be tied into lengthy contracts with Telefonica and wish to explore their options.

A sample spread of some of our most popular FAQ’s are shown below :

I have a Telefonica Landline, will I lose my number?

No, this remains EXACTLY the same.

Do I have to dial a pre-fix number?

Only for the first 2 or 3 days while we are advising Telefonica of your wish to have your calls go through our billing system.

Do I cancel my Telefonica line?

No, you continue to pay line rental to Telefonica for your landline. Alternatively you can move your line over to Telitec and and pay just the one monthly bill !

Will call quality be affected?

No, this will remain exactly the same as it is now.

So what's the difference?

In effect what happens is that we 'buy' MILLIONS of minutes, at hugely discounted rates, from Telefonica. When you make a call Telefonica knows that you are a customer of Telitec and bills US for the call. We are then able to pass these savings onto our customers (YOU!) at hugely discounted rates.

How do I get my bills?

The choice is yours, by post, email, or you can view your bills online, 24 hours a day/7 days a week!

How long does the process take?

Your contact with us to activate the service takes about 2-5 minutes, then you can start benefiting from our fantastic call rates within the DAY!

Are there any contracts to sign?

No, you can cancel with us IMMEDIATELY.

Online billing, cheap calls, fantastic customers service that speaks YOUR language, it seems too good, what's the catch?

There isn't one!

Great, I want to start saving money on my calls, what do I have to do?

Simply click the logo (above) to visit our page and send us a few very basic details, together with any other question you may have, so we can call you back at a time and date to suit you.