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Richard Felipes is the marine division General Manager for Ibex Insurance and has been instrumental in establishing products and a high level of service for all of our marine clients worldwide. Richard has a long history of working within the financial and insurance industry. He is also an avid sailor since an early age and has participated in many racing events around the world in different boat classes. This enables our Marine division to understand boat ownership and hence understand our client requirements.
The key to our success over the last 5 years against very adverse market conditions has been service and pricing. " Our clients generally, understand delays and bad news as people are in the whole reasonable, what we do not tolerate is poor communication in this day and age. We strive to communicate efficiently and promptly" . The Marine Division has developed excellent underwriting links to be able to respnd to most client and flag requirements internatronally. Recent developements have gained us entry into the Super Yacht Market and construction of Super Yachts. In addition we also have an excellent crew cover product worldwide and 24/7.
Richard has a team around him servicing vatrious sectors but is always willing to consult anyone who has queries.