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Spanish Travel Agent has License Withdrawn

Wed 21st Apr 2010

The International Air Transport Association (IATA), has withdrawn the license to sell flight tickets from the Spanish travel agency Viajes Marsans and has requested a bank guarantee of 20 million euros from the company.

The company's owners, Gerardo Díaz Ferrán and Gonzalo Pascual, described the action as "riding roughshod" over their company, going on to say how Viajes Marsans has always paid punctually since IATA came into existence.

IATA originally threatened to withdraw the licence Wednesday morning if it did not get the required bank guarantee, but in the end it carried out its threat on Tuesday.

The travel agencies affected by IATA's decision are: Viajes Marsans, Rural Tours Viajes, Viajes Atenea, Tiempo Libre, Viajes Crisol and Viajes Marsans Lusitana (Portugal).

The company's lawyers are already preparing action to appeal against IATA if they do not reverse their decision during Wednesday, claiming damages to the image of the company that has been running successfully for more than a hundred years.

The company described IATA's decision as "absurd" and promised to find a ways to continue serving its customers via other agencies if necessary.

Comment on this Story

I am in Australia. eDreams took money off me, promised tickets, then a day later changed everything and hid behind a wall of an expensive telephone number that rings out to people in India who do not help you. eDreams needs CLOSING DOWN. IATA needs to Close eDream DOWN. They are stealing millions from innocent custmoers. eDreams LLC is a subsidiary of Vacaciones eDreams, S.L. 3390 Mary Street, Suite 116, Miami, FL?33133, United States. CLOSE THEM DOWN.
Phillip Banks - Tue, 6th Mar 2018
Although we have no first hand knowledge of this company, a quick search on the internet leads me to believe that you ought to be wary of doing business with these guys. I can not tell for certain either way whether they are IATA accredited or not, but popular opinion out there seems to be that they are using the IATA logo without any official permissions to do so.
Tumbit - Admin - Fri, 15th Jun 2012
I wish to ascertain if Edreams International Network (Licenced Travel Agent GC88MD) of 601 World Trade Centre North, 08039 Barcelona is really a licenced travel agent and member of IATA, and if so, do they have an alternative address than 601 World Trade Centre North ?
A Alexander - Fri, 15th Jun 2012

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