How To Guides
- Childbirth & Education
- Legal Formalities
- Pensions & Benefits
- Property & Accommodation
Did you know...?
- Airports and Airlines Spain
- Paramount Theme Park Murcia Spain
- Corvera International Airport Murcia Spain
- Daily brief -Tuesday 24 January 2017
- When Expat Eyes Are Smiling
- Meet Wincham at The Homes, Gardens & Lifestyle Show, Calpe
- QROPS 2014
- Spain Increases IHT in Valencia & Murcia
- Removals to Spain v Exports from Spain
- The Charm of Seville
- Gibraltar Relations
- Retiro Park : Madrid
- Wincham announce opening of Marbella office
- Community Insurance in Spain
- Calendar Girls
- Considerations when Insuring your Boat in Spain
- QROPS – HMRC Introduces changes that create havoc in the market place
- QROPS – All Change From April 2012
Telecomms operators see record client losses in April
Spanish mobile phone operators lost a record number of clients in April, led by an exodus from Telefonica and Vodafone, as they stopped subsiding smartphones for cash-strapped customers, the domestic telecoms watchdog said.
Around 380,000 customers ditched their mobile phone lines in April, marking the third straight month of decline in the overall customer base in austerity-crippled Spain, where 1 in 4 people is unemployed.
"This crash for mobile phone operators has been especially notable in the prepay sector, which lost 297,984 clients," regulator Comision del Mercado de Telecomunicaciones said on Friday.
Dominant players Telefonica and Vodafone, which have around 70% of the market, lost out after using the country as a dry-run for a new business model cutting subsidies for smartphones.
Clients can no longer get free or cut-price mobile phones from either company, meaning consumers are increasingly turning to other operators offering better deals in Spain's competitive mobile phone market.
Telefonica's mobile operator Movistar has lost 1.6 million customers in 9 months.
Vodafone lost 367,327 clients in April, while 189,037 customers left Movistar. France Telecom's Orange gained 17,760 customers in April, while Yoigo added 1,490 clients.
"We are growing and I am happy we are doing it in a difficult environment," Orange Spain chief executive Jean Marc Vignolles said at a news conference, detailing plans to build a fibre optic network to offer faster broadband access.
Broadband connections were a bright spot for Spain's telecoms firms, with 25,000 new lines set up in April, a 4% increase on the previous year.
Orange has 12% of the broadband market in Spain, which is dominated by Telefonica, and could pose a further threat to the telecoms giant with this project, in which it hopes to become the "alternative leader in very fast broadband services through fibre optic networks".
"We have the ambition to grow in all areas of our business," Vignolles said.
Orange said it welcomed participation by other operators in the project, including joint investment but said its success would depend on clear and stable regulation.
Latest News & Stories
- Rising oil prices threaten Spain’s economic growth model
- Spanish bank count 3 billion euro cost of mortgage refunds
- Almost 500 people arrested in Spain for animal abuse in 2016: new report
- Spain's Sabadell sees up to 490-mln-euro hit from mortgage floor contacts
- Spanish hotel boss warns sector is feeling first effects of Brexit
- Two weeks into 2017, Mediterranean migrant deaths rise on last year
- Spanish court jails 4 ex-bankers for misappropriation
- Brussels sees Spain's 2017 budget broadly in line with EU rules
- Government, opposition reach deal on “floor clause” refunds for mortgage holders
- EU tells Spain to brace for cuts due to likely 2017 deficit target miss
- Seven Pillars of Wisdom : Things to consider when buying a property in Spain
- Getting your utility bills online
- Electricity suppliers - and how to change them